Fair Labor Standards Act: What Does an Administrative Employee Do?

Employees qualify as Administrative Employees exempt from the overtime pay and minimum wage requirements of the Fair Labor Standards Act if they are salaried and perform certain duties. Regulations issued by the United States Department of Labor establish the "long" and "short" tests that are used to determine whether personnel perform such duties. Today, the long test is outmoded because it applies only to employees who earn less than $250 per week.

The short test exempts personnel whose primary duty consists of office or non-manual work directly related to the management policies or general business operations of the employer or the employer's customers. Those duties must require the exercise of discretion and independent judgment.

Employers sometimes incorrectly construe those criteria to exempt all employees who perform office work that most people would call "administrative." That work typically involves tasks such as processing payroll, providing clerical services, handling accounts receivable and payable, purchasing supplies and inventory, compiling business statistics, and maintaining personnel files. The fact that employees perform such administration duties does not mean that they are exempt Administrative Employees.

An employee qualifies for exemption only where their administrative activities are of substantial importance to management or to the business operations of the employer or its customers. Accordingly, the DOL regulations explain that the following types of personnel are generally exempt Administrative Employees:

  • Employees who participate in the formulation of management policies or the operation of the business as a whole.
  • Employees whose work affects, involves carrying out, or is directly related to management policies.

  • Employee whose work substantially affects business operations, even though their assignments relate only to a particular segment of the business.

Regrettably, those descriptions are very vague and imprecise. In addition, neither the DOL's regulations nor judicial decisions interpreting the FLSA specify the precise point where work becomes of "substantial importance" to the management or operation of a business.

In many situations, of course, an employer can easily determine that an employee's duties satisfy that criterion. For instance, it would be the rare case where a human resources director or controller would not perform services that are substantially important to an employer.

Employers, however, must also deal with situations where the proper classification of personnel is not so obvious. For example, an employer may lawfully exempt as Administrative Employees personnel who:

  • Serve as an assistant to an exempt Executive Employee or Administrative Employee.
  • Handle staff functions such as advising management on taxes, insurance, sales research, wage rates, statistics, investments, and similar topics or being responsible for purchasing, credit management, safety, claims, or human resources.

  • Act as an outside consultant in any of those areas for the employer's customers.

  • Perform special assignments, such as serving as an account executive at an advertising firm or a customer broker at a stock exchange firm.

Before exempting employees who work in any of those capacities, employers must ensure that they exercise sufficient "discretion and independent judgment." That means the employees must regularly and customarily evaluate possible courses of action, make decisions after considering various possibilities, and exercise the authority to make independent choices regarding significant matters free from immediate direction.

As a consequence, an employee who assists an Administrative Employee by performing routine clerical functions would not qualify for exemption. The same is true of other employees who merely apply their skills and knowledge in following prescribed procedures, determining whether specified standards have been met, or deciding what procedures to follow. Quality control inspectors, personnel department clerks, and bookkeepers usually fall into that category.

On the other hand, an assistant who, without specific instructions, customarily decides how to respond to correspondence, arranges meetings, conducts interviews, and handles callers on an Administrative Employee's behalf may exercise the discretion and judgment required for exemption. Thus, an "administrative assistant" to a human resources director could conceivably qualify for exemption.

Employers must deal with many gray areas when classifying employees as exempt Administrative Employees. In addition, those decisions must be made with the understanding that a judge and jury might someday have a chance to second guess the employer.

Employers can reduce their exposure to potential liability for unpaid overtime by systematically and realistically analyzing employees' duties, regardless of their job titles. Employers should also continue monitoring the content of jobs to ensure that exemption determinations made years ago remain valid as circumstances and personnel assignments change. Employers should also keep in mind that Administrative Employees must be salaried-a requirement which our newsletter has previously explained is replete with its own subtleties and complexities.

 

 

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